Guidance for business and organisational printer users. Pinterok provides independent repair services exclusively to these customers.
Check the network
Make sure your printer and computer are connected to the same WiFi network. A guest network may isolate devices.
Restart and reconnect
Save your work, restart the printer and check its network status. Consult the device manual before resetting any network settings.
Select the right printer
Remove stuck print jobs and choose the correct printer in your system settings. Multiple saved copies of the same printer can cause confusion.
Still offline?
Pinterok can help with connectivity and setup for homes and offices. Tell us your printer model and what you have tried.
Need a hand?
If simple checks do not resolve the problem, our team can help you decide what to do next.
Ask a printer specialist ↗